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Perfecting Your Vacation Rental Profile

9/1/2019

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Whether it's your website, your business page on Facebook, or your airbnb vacation rental listing - nailing your digital presence could mean the difference between business, or lack thereof. No matter the channel, successful digital marketing most always stems from identifying your target client and marketing to their pain points. Therefore, perfecting your vacation rental profile means knowing your ideal guest, understanding their needs, and positioning your rental as the best solution.

In addition to being the solution to your guests vacation needs, you must also cut through the clutter of ALL the other listings, and provide an authentic, positive and memorable guest experience before your guests even step foot in your home. To  make things even more interesting, this all has to happen within the confines of your listing site. To do this well can be challenging. However, given the current travel market, the drive for authentic experiences, and the surge of shared-economies - I deem this a challenge worth pursuing. If you are reading this, I'd say you do, too. To make this challenge a bit more manageable, here are a few tips to consider when perfecting your vacation rental profile: 
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​​Use Quality Photos
Snapping photos with your iPhone is certainly an easy way to get the job done. However, for the cost of one or two nights stay, you could hire a local photographer for an hour to come in and take some high quality, professional images of your space. It may be the features of your property that end up closing the sale, however it is almost always the photos that draw the user in. 
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Position your listing a step above the rest with superior imagery.
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Show Off Your Best Features
These days, you've only got a few seconds to capture someones attention on the internet. Determine the best features of your property and list them first. Use bullet points or short sentences so the consumer can quickly skim. Use your million dollar image as the main photo for the listing. Don't let your biggest selling points get lost in lengthy and overly-descriptive paragraphs.
​Don't Over-Promise and Under-Deliver
When making large ticket purchases on the internet, such as a vacation, convincing your consumers to trust you is one of the biggest hurdles. One of the best ways to grow trust is though social proof, meaning - guest reviews. Now, the quickest way to get yourself a bad review is by not being upfront or honest about your offerings. To avoid this, definitely do not over-promise and under-deliver, and don't leave out important information that would change the guest experience.

That said, there are ways to be honest without selling yourself short. For example: if your house is a block from the beach, do not list it as "oceanfront." However, be sure to let your guests know just how quickly they can walk to public beach access. If your loft is in the middle of a busy, downtown district, I wouldn't say "city noise is a problem." But I certainly would say something like "located in a lively, urban area," so guests know what to expect. 

Market to Your Ideal Guests
If your property is an ultra sleek bachelor pad in the nightclub district, I probably would not describe it as "family-friendly." If your property is a yurt on an organic goat farm, I wouldn't recommend marketing to business travelers. These examples are extreme, but you get my drift. Often times we are afraid to define a niche because we don't want to "miss out," however I assure you there are plenty of business travelers, just as there are plenty of families looking for rentals. If we can identify and market to our ideal client, we end up offering a much more positive guest experience. This leads to better reviews and more business. 
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​Add Some Character
Remember how I mentioned to make the experience memorable? Now's your chance. Give your property a catchy name that captures the essence of the property, rather than just a description, for the title. After you list your best selling features, share what is unique about your property. It can be really fun and impactful to start an Instagram account for your rental. Let your guests know the hashtag, then re-share your guest images (bonus: added social proof!). There are so many creative ways to give a little personality to your property which will make the user experience so much more memorable.  
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Location, Location, Location
As much as you love your vacation rental, chances are your guests have selected your property because it fits their needs and the location is right. When marketing your listing, don't miss out on the value of marketing the destination. Highlight authentic experiences that you love about your city. Use your rental listing Instagram account to show off the destination and tag your favorite local businesses. Guests want to feel like they are "living like a local" when staying in someone else's home, so be sure to provide lots of insider tips and access to local information. 
There you have it, folks - a few tips to help perfect your vacation rental profile. Oh, and one last piece of advice - don't forget to block out a few weekends for your own enjoyment before your listing calendar fills up! If you need any assistance putting these tips into action, email me - I love this stuff. 
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What IS an Editorial Calendar, and why do I need one?

10/15/2018

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If you are new to the #digitalmarketing game, you may hear marketers refer to an Editorial Calendar. If you are wondering what the heck that is and why people keep talking about it when discussing your marketing strategy – keep reading. This blog is for you.

If you read last month’s post, you know how much I love a good plan. Therefore, it should come as no surprise to you that I find great value in editorial calendars. In short, an editorial calendar is essentially a master plan for your content. Your content is organized in calendar form and planned in advance. The result of this effort has many amazing benefits. Here are my top three benefits to using an editorial calendar:
1. An Editorial Calendar provides you with a Macro-view of your Marketing Campaigns
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Your marketing strategy is (or should be, in my opinion) comprised of campaigns based on your business goals. Campaigns are executed over a time period to help a business achieve results. This requires an over-arching view of said goals, and action points to achieve them (your strategy). Without a strategy, you can end up with tunnel vision - only seeing what's in front of you in the short term. 
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For example: (We've all done this) When you post on your business social media page "just because you haven't posted in awhile and need to post something today."  but you really have nothing relevant to say - sound familiar? When we do this, content can quickly become scattered and serve no real purpose. This is not effective in achieving long-term business goals.
​Who wants to spend a whole bunch of time on content that doesn’t actually serve any type of purpose? 
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No one. That's who. 
2. An Editorial Calendar Keeps Your Content Organized
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With a little bit of planning you can organize your content into categories. Categories are defined by your marketing goals and action points (I realize this requires a bit more explanation – but that’s a whole other blog post). What is important to note is - defining your content categories helps ensure that your content is relevant to your goals, and that you are sending consistent messaging about your brand and business to your audience. An editorial calendar is helpful in this endeavor because you can visually see your content spread out to cover ALL your goals over a time period. This way, you don’t keep hammering the same point home and missing all the others, or focusing on one goal and losing sight of the rest.

For example: Not all your posts should be a sales pitch. Not all your posts should be promoting an upcoming event. Your audience will get sick of hearing about it and lose interest in you all together (ouch).
Once more - your calendar should be comprised of alternating content categories to ensure ALL your goals are getting equal love throughout the month.​
3. An Editorial Calendar Helps You Get the MOST out of One Piece of Content
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We all know that creating content can be SUPER time consuming. However, if we are being strategic with our marketing, one piece of content can be utilized in multiple ways and across multiple channels of communication – such as a blog, a newsletter or a social media post. When you can repurpose your content in multiple ways, you can spend less time on content creation. Such a time-saver! That being said, you have to organize yourself (on your calendar) so that when you are utilizing that one piece of amazing content across many channels, you are doing so strategically and in a timely way.
So, there you have it! My top three benefits to using an editorial calendar. At this point - I think it is pretty clear I’m really into using Editorial Calendars, and I definitely think you should be, too.

If you need a hand getting started – contact me, I love this stuff. 
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    I am a marketing professional with a passion for wellness and community. 

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